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Along with the development of technology, the current digital business era is supported by various software or applications that make it easier to manage business. One of them is a Customer Relationship Management (CRM) application. This software plays an important role in starting a business. Customer Relationship Management is a management application that manages the relationship between business people and customers. This application allows you to perform in-depth or detailed management of customers.
By using a CRM application, you can manage various important aspects related to consumer data, such as meeting schedules, reports, sending emails, adding notes, and Public Relations (PR). All can be done with just one application.
Because of these capabilities, it is not surprising that applications like this are widely used by business people in the world. Well, if you are in need of a Customer Relationship Management application to manage the system in the business you are managing, here are 7 of the best CRM applications that you can try!
7 Most Popular CRM Applications That Are Suitable for Your Business
HubSpot
The first Customer Relationship Management (CRM) application was HubSpot. This application is very suitable for use by those of you who are using CRM for the first time. In addition to having a variety of important functions needed to manage a business, this application also has an interface that is easy to understand, even for beginners. In addition, you can connect it with Gmail or Outlook so that every activity you do is automatically saved.
With a simple interface, beginners can easily apply customer management in it, and can store up to one million contacts. What’s more, HubSpot provides unlimited free services. This means that you can use some of the standard features at no cost.
Contact Constant
Besides HubSpot, you can try Contact Constant. Some users only know that this service is an application to carry out digital marketing strategies through email marketing. In fact, Contact Constant can also be used as a CRM application.
Contact Constant is great for accurately sending multiple emails at the same time. But it doesn’t stop there, there are features that can be maximized, such as customer management, addresses, products, delivery schedules, and many other important things.
Pipedrive
If you need a paid customer management application that has high quality, Pipedrive can be the best choice. This application allows you to fully manage the customer database , including sales reporting.
Although it is available in a paid version, you can still try this CRM application for free by taking advantage of the free trial facilities provided. That way, you can determine whether or not this service is suitable for your business.
GreenRope
If you feel that Pipedrive’s services are not suitable for the business you are starting or are not compatible with the current digital marketing strategy implementation, there is another CRM application called GreenRope that you can try. GreenRope is divided into three main parts, namely sales, operations, and marketing. The CRM application is included in the sale with complete features, and there is an additional scoring tool.
Unfortunately, you have to use the paid version to take advantage of all the features of this app. It’s just that for first-time users, you can still try the free trial first to see if this application is suitable for your business. If it turns out that this application is what you are looking for and need, all you have to do is continue the paid version once the free trial period ends.
Freshsales
Another reliable consumer management software for your business is Freshsales. This customer management app is created by Freshworks. Unlike other types of customer management applications, this one application is specifically for small-scale businesses or SMEs and SMEs. This can be seen from the payment package options provided.
Just like other Customer Relationship Management applications , you can try this service for free first. There is a free trial option for 21 days that can be used as well as possible. If you decide to go straight to the paid version, the costs are still very affordable.
Drip (Drip System)
If you pay attention to the name at a glance, it may feel less convincing as a CRM application. However, it turns out, the Customer Relationship Management Drip application is worth considering.
Drip not only has complete services for running a business, but also has great integration for popular online stores so that it has been widely used by businesses. Some of the features integrated with this Drip application include Shopify, Magento, and WooCommerce. Drip has a free trial option for 14 days which you can use first before deciding to use the paid version.
Salesforce
A popular Customer Relationship Management application , the last recommendation is Salesforce. This application is a customer management system service that can be said to have various features and provide various sales management tools in the cloud . You can see a live demo of this application without having to make a purchase first.
There are interesting features in Salesforce, namely sales cloud , service cloud , marketing cloud , salesforce platform and appexchange , and salesforce chatter. To see all the features in this application, you can try it for free for 30 days.
This service is also suitable for all types of businesses, including small businesses that you just started during the Covid-19 period. Because they also provide information support and services related to the ongoing pandemic.
Those are some of the most popular CRM applications that can be used to grow your business. Each of the above Customer Relationship Management services has its own advantages and disadvantages. However, some of these recommendations are the best popular apps that are worth a try.
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